Apply to become a
Remote Customer Service Agent
This is a great opportunity for individuals who enjoy interacting with customers and providing top-notch service. If you are passionate about customer service and have the necessary skills and experience, we would love to hear from you. Training will be provided. Apply now!
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Responsibilities
- Provide exceptional customer service to clients via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Conduct inbound calls to follow up on customer requests or provide additional information
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with internal teams to address customer needs and ensure customer satisfaction
- Stay up-to-date on product knowledge and company policies to effectively assist customers
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Experience
- Minimum of 1 year previous experience in a customer service role is required
- Strong communication skills, both verbal and written
- Excellent problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using CRM software and other relevant tools
- Ability to analyze customer needs and provide appropriate solutions
Requirements:
This position is 1099 and we do not provide equipment so you must have the following:
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Desktop PC / Laptop (either or, no tablet or Chromebook)
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1 monitor required
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Keyboard and Mouse (if using a laptop)
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Wired Internet Connection
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USB headset
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A quiet place to work
Schedule
Shifts:
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Day Shift
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Morning Shift
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Evening Shift
Weekly day range:
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Monday to Friday
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Weekend Shifts Available
Benefits: Work from home! Flexible schedules! Career Development!
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This job requires a background check
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All candidates must be preauthorized to work in the United States
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Currently not accepting applications in these states: CA, CO, CT, IL, MD, MA, MN, NJ, NY, OR, PA, VT, WA, and WI.